Thank you for using our application ("Thekka Karo"). Your privacy is
important to us. This Privacy Policy explains how we collect, use,
and protect your information when you use our App.
1
Information We Collect
We collect the following types of information to provide and improve
our services:
a. Personal Information
-
Phone Number: We collect your phone number to create and manage
your account.
-
OTP Verification: We use One-Time Password (OTP) authentication to
securely log you in.
b. Location Information
-
We collect your device's location data to help you find nearby
construction-skilled workers.
-
Location access is only used when you actively use the search
feature.
c. Photos, Videos, Camera & Storage Access
-
We request access to your deviceβs camera and storage ONLY for
core app functionality.
-
You may upload photos/videos to describe job requirements or share
work samples.
-
Workers may upload portfolio images/videos to showcase their
skills.
π This access is strictly used to improve communication between
users and workers.
- We do NOT access your media without your permission.
- We do NOT collect photos or videos in the background.
- We do NOT use your media outside the app.
d. Device Information (Optional)
-
Basic device information (such as device type, OS version) may be
collected to improve app performance.
2
How We Use Your Information
We use your information to:
- Create and manage your account
- Verify your identity using OTP
- Help you find nearby skilled construction workers
- Allow you to upload and share photos/videos
- Improve app functionality and user experience
- Provide customer support
3
Location Usage
- Your location is used only to show nearby skilled workers.
-
Location access is used only when the app is actively in use.
- We do NOT track your location in the background.
-
You can enable or disable location access anytime in your device
settings.
4
Payments, Hiring, and Platform Role
-
The App acts only as a platform to connect users with
construction-skilled workers.
-
The app charges a fee of βΉ99 for the Pro Thekka, while the Lite
Thekka is free.
-
This fee is only for using the platform and not for the worker's
service.
-
The App does not handle or control worker payments. Any payment
for work is directly between the user and the worker.
-
Users may provide feedback pictures or videos based on their
experience with workers.
5
Disclaimer of Responsibility
The App is not responsible for:
- Delay in work
- Incomplete work
- Worker not showing up
- Quality of work
- Any disputes between user and worker
- Payment issues between user and worker
The App does not guarantee the behavior, reliability, or performance
of any worker listed on the platform. All hiring decisions are made
at the user's own risk.
6
Sharing of Information
We do not sell your personal data. We may share your information
only in the following cases:
-
With service providers that help us operate the app (e.g., OTP
services)
- When required by law or legal authorities
- To protect our rights and prevent fraud
7
Data Storage and Security
-
We use industry-standard security practices to protect your data.
-
We protect against unauthorized access, loss, or misuse of your
data.
8
User Content
-
Any photos or videos you upload may be visible to other users of
the app.
- You are responsible for the content you upload.
-
We reserve the right to remove content that violates our
guidelines.
9
Your Rights
You have the right to:
- Access or update your information
- Delete your account
- Withdraw location permission at any time
10
Third-Party Services
We may use third-party services such as:
- SMS/OTP providers for authentication
- Hosting and cloud services
These services may process limited data strictly required for
functionality.
11
Children's Privacy
Our App is not intended for children under the age of 13. We do not
knowingly collect data from children.
12
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be
posted within the app.
13
Contact Us
If you have any questions about this Privacy Policy, please contact
us:
14
Data Retention
- We retain your data only as long as your account is active.
-
If you delete your account, your data will be removed from our
systems within a reasonable time.
- You may request data deletion anytime by contacting us.